It's all about you!

New seminar

Quick-Fix™ 12-Week
Teleseminar

Cheri joins
Les Brown

Cheri wins
award

You Can’t Handle the Truth! Delivering Feedback People Can Hear

Whether we’re dealing with angry spouses, underperforming employees or co-workers that drive you crazy, let’s face it – dealing with people can be the toughest part of your job.

When you add to that the stress of having to deliver a message to these same people that you know they don’t want to hear, the result is stress, stress, and more stress.

What’s a leader to do?

This workshop walks you through a proven, step-by-step process for having your toughest conversations with less anxiety and much more effectiveness.

You’ll learn how to:

• Read your audience to know whether they are listening or “tuning out”
• Discriminate the difference between what is said and what is really meant
• Create an environment that makes the listener 84% more receptive to your message
• Manage the emotions, hot buttons, and defensive thinking that sabotage your efforts
• Develop a personal philosophy of communication that will serve as your foundation for future difficult conversations